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Tutorial Channel Terms of Use
1. Overview and Important Definitions
The Tutorial Channel website (site), the services provided in connection therewith (the Services) and the software available for download from or the site in connection with the Services (the Software) are owned, operated and maintained, as applicable, by Multimedia Tutorial Service Inc. By (1) using or accessing the site or the Services; (2) downloading, accessing, installing or using the Software; or (3) paying for someone else to use or access the site or the Services or download, access, install or use the Software, you agree to the terms and conditions set forth below (Terms). If you do not agree with these Terms, neither you nor your designee or giftee may access, download, install, or use (as applicable), the site, the Services or the Software. For the purposes of this agreement, you means a parent who pays for access to the Services as well as the student who accesses or uses the Services. If you are a parent, guardian, or other person who enables a child to access the Services, you agree to stand in the shoes of such child for the purposes of making us whole in case of damages or indemnification that could properly lie against a child, if not for his or her age.

If someone else is paying for (or authorizing) your tutoring account, you agree to print this document and hand it to them.

We reserve the right to make changes to these Terms at any time. Any such modifications will become effective immediately upon posting to the site and your continued use of the site, Services and/or Software constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms as posted on the site.
2. Services
Through our Services, site and Software, we enable users to connect with tutors ("Tutors") who provide instruction, tutoring and learning services in our proprietary online classrooms (Tutoring Sessions). The Services include, without limitation, keeping track of users' favorite Tutors, smart-matching users with the best available Tutors, facilitating and hosting Tutoring Sessions, and taking feedback from users.

You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.
3. Privacy Policy
We are concerned about privacy and your privacy while accessing the site and using the Services. Please review our Privacy Policy on the site.
4. Registration Obligations
To use the Services, you will need to register on the site, pay any applicable fees, and obtain an account, username and password. When you register, the information you provide to us during the registration process will help us in offering content, customer service, and network management. You are solely responsible for maintaining the confidentiality of your account(s), username(s) and password(s) and for all activities and liabilities associated with or occurring under your account(s), username(s) and password(s). You must notify us immediately of any unauthorized use of your account(s), username(s) or password(s) and any other breach of security, and (b) ensure that you exit from your account(s) at the end of each session. We cannot and will not be responsible for any loss or damage arising from your failure to comply with this requirement or as a result of use of your account(s), username(s) or password(s), either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your account(s), username(s) or password(s).

You may not transfer your account(s), username(s) or password(s) to another person, and you may not use anyone else's account(s), username(s) or password(s) at any time without the permission of the account holder. In cases where you have authorized or registered another individual, including a minor, to use your account(s), you are fully responsible for (i) the online conduct of such user; (ii) controlling the user's access to and use of the Services; and (iii) the consequences of any misuse. In the event that you permit a minor to use your account(s), we reserve the right to provide access to your account(s) and all information contained therein to such minor's parents, guardians or other authorized adults, including, but not limited to, authorized school representatives. (An exception to this is that we will never share your credit card information.) For additional information on how we use your information, please see our Privacy Policy. Your obligations with respect to registration are described below.

In consideration of your use of the Services, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete; and (c) comply with these Terms of Use. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we believe that such information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your account(s) and refuse any and all current or future use of the Services, or any portion thereof. You agree not to use the site, the Services or the Company Content (as defined below) to recruit, solicit, or contact in any form Tutors or potential Consumers for employment or contracting for a business not affiliated with us without our advance written permission.

If you reside outside the United States, your registration indicates your explicit consent that the personal information you have provided may be transferred and stored in countries outside your home country-including the United States. Your personal information shall only be used in accordance with our Privacy Policy.
Terms and Conditions
  1. All services may be cancelled within 30 days of subscription provided that you have not used more than two 30-minute sessions. Notice of cancellation must be received by speaking directly with a customer service representative.
  2. Your subscription will continue until you notify us that you are cancelling. All cancellations must be received within the first 3 days of the billing cycle in order to avoid a charge.
  3. Students must be available 15 minutes before and after a scheduled tutoring session (example: student must be available from 8:15 pm to 8:45 pm for an 8:30 pm tutoring session).
  4. Tutorial Channel must receive notice of cancellation 24 hours prior to a session by either email or by speaking directly with a customer service representative. Failure to do so will result in the deduction or billing of 15 minutes from the student's account.
  5. Tutorial Channel reserves the right to cancel and/or reschedule a schedules tutoring session without notice and without recourse.
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